This policy describes the processing for which Andiman (“we”, “our”) is the data controller. Our websites and services may contain links to third party websites and services. If you visit such websites or use such services, please note that information collected by third parties is governed by their privacy policies. We encourage you to review the privacy practices of these third parties.
How we collect and use private information
We collect and process personal information as part of your registration for our services and through your contacts with us, your participation in contests, surveys, etc. Here are examples of personal data that we may process: name, address, email, telephone number and IP address.
We may also process personal data collected from selected third parties, such as publicly available sources and social networks, or the like, which you have chosen to connect to your Andiman account.
Your personal information is used to:
develop, create, provide, operate and improve our services, content and advertising, and for loss prevention and anti-fraud purposes.
send important notices, such as communications about changes to our services, new features and / or unexpected downtime
send newsletters (you can unsubscribe from our mailing list for newsletters at any time)
When we communicate with you by email, certain email messages may contain links to our websites and services. We track this click data to help us measure the effectiveness of communications with our customers and determine interest in specific topics. If you do not want tracking to be done this way, you should not click on text or graphic links in email messages.
Disclosure to third parties
We may also use personal information to communicate to our customers or suppliers marketing or promotional materials about our products, programs and services or to assist our front line staff in making personalized offers to our customers. We may exchange or merge personal information with data obtained from third parties for the same purposes.
We may share personal information with our agents or contractors as part of the services they perform for us. Our written agreements with these agents and contractors stipulate that this information can only be used for the purpose for which it is communicated to them and that our agents and contractors must manage personal information in accordance with this Declaration. Some of our agents and contractors are located outside of Canada and are therefore subject to foreign laws which may require the disclosure of personal information to government agencies in their country.
Protection of your personal data
To ensure that we protect your personal information, we have implemented several security measures. Examples of such measures include encrypted data transfer over SSL and staff access to databases containing limited personal information and requiring two-step authentication. However, we cannot always guarantee that there is no loss, misuse or alteration of the information, but we are actively working to prevent such incidents.
In the presence of blogs and forums on our websites, your personal data and the content you choose to publish will be visible to others and may be read, used and collected. You are responsible for your personal information if you choose to use this type of communication.
Data collected automatically, non-personal information
When you visit our websites and services, we automatically collect data about your visit. This data cannot be linked to a specific individual. We may collect, use and disclose non-personal data for any purpose.
Examples of non-personal information we collect:
The page you entered first
That you have already visited this site
Duration of your visit
Keywords you entered in the search engine
Language, country, city
Non-personal information is collected in order to, for example, improve the user experience, develop our services by following customer behavior, optimize marketing efforts and better understand our customers.
Our services and websites use “cookies”. A cookie is a small text file stored on your hard drive. There are two types of cookies: temporary, stored temporarily and disappearing when you close the browser, and stored, which are stored on your computer for a specified period of time. We use both types to measure, test, improve, personalize and provide our services and web pages. We also use third-party cookies to measure web statistics and, where appropriate, tailor-made advertising. You can deactivate cookies by deactivating them in your browser or choose not to use our services and our sites. If you choose to disable cookies in your browser, we cannot guarantee that our services will work properly. Temporary cookies are for example necessary to connect to our services.
Andiman has the right to change this policy. The updated version applies once published on www.andiman.ca
Last update: February 12, 2020